Part-Time Universal Banker: Client Experience & Sales

Truist Financial Corporation; Stephens City (VA); Presencial; USD 30.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life insurance

Disability

401k plan

Vacation

Sick leave

Paid holidays

Pension plan

Restricted stock units

Deferred compensation plan

Descripción de la vacante

Truist in Stephens City, VA is seeking a Part Time Universal Banker to deliver timely client service and accurate transaction processing. You will assist customers with everyday banking needs, explain digital tools, and support the sales and Integrated Relationship Management (IRM) initiatives to help clients achieve their financial goals.

Ideal candidates hold a high school diploma, demonstrate strong communication, and can multi-task in a branch environment.

Formación

• High school diploma or equivalent education.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master PC keyboard and software skills necessary for branch automation.
• Ability to multi-task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsabilidades

• Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
• Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
• Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients’ unique needs.
• Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
• Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
• Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
• Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.

Conocimientos

Interpersonal skills

Communication skills

PC keyboard skills

Multi-tasking

Microsoft Office

Travel ability

Weekend hours

Educación

High school diploma

Herramientas

Branch automation software

Descripción del empleo

Truist in Stephens City, VA is seeking a Part Time Universal Banker to deliver timely client service and accurate transaction processing. You will assist customers with everyday banking needs, explain digital tools, and support the sales and Integrated Relationship Management (IRM) initiatives to help clients achieve their financial goals.

Ideal candidates hold a high school diploma, demonstrate strong communication, and can multi-task in a branch environment.