Client-Centric Universal Banker - Sales & Service

Truist Financial Corporation

Lynchburg (VA)

On-site

USD 30,000 - 34,000

Part time

46 hours ago
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Benefits offered by this job

Medical benefits
Paid holidays

Job summary

Truist in Lynchburg, VA seeks a Part-Time Universal Banker to deliver exceptional client experiences while handling routine and complex transactions. You will guide customers to digital banking options and support sales efforts through outbound outreach.

The role emphasizes relationship building and adherence to risk controls. The position includes potential incentive pay and requires weekend/extended hours with occasional travel.

Qualifications

  • High school diploma or equivalent required.
  • Two years teller or cash handling or client service experience.
  • Six months of client relationship building or sales experience.
  • Excellent interpersonal and communication skills.
  • Ability to master PC keyboard and software for branch automation.
  • Ability to multitask under time constraints.

Responsibilities

  • Provide a distinctive client experience and handle complex and standard transactions.
  • Educate clients on digital and self-service banking options.
  • Support sales through outbound calls and identify client needs.
  • Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
  • Participate in Retail Community Bank Leadership routines.
  • Attend training to enhance product knowledge and service delivery.
  • Comply with internal controls and risk management policies.
  • Assist with new account openings and issue resolution.

Skills

Customer service
Communication
Sales experience
PC skills
Multi-tasking
Travel flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist in Lynchburg, VA seeks a Part-Time Universal Banker to deliver exceptional client experiences while handling routine and complex transactions. You will guide customers to digital banking options and support sales efforts through outbound outreach.

The role emphasizes relationship building and adherence to risk controls. The position includes potential incentive pay and requires weekend/extended hours with occasional travel.

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