Part-Time Travel-Perks Customer Service Agent

Envoy Air Inc; Sioux Falls (SD); On-site; USD 19,286 - 27,552; Full time

Job summary

Envoy Air Inc. at Sioux Falls Regional Airport is hiring for an entry level Customer Service Agent. No experience required. You will greet passengers, check-in and issue boarding passes using our reservation software, and help create a positive start to every trip.

You can work full-time or part-time, enjoy paid on the job training, travel benefits for you and your family, a 401(k) with company match after one year, and opportunities to grow with the American Airlines Group network.

Qualifications

• Must lift bags weighing up to 75 pounds.
• REAL ID-compliant or travel authority as required.
• 18 years or older.
• High school diploma, GED, or international equivalent.
• Pass pre-employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience using reservation software.
• Rebook itineraries and issue boarding passes while interacting with customers in a courteous manner.
• Assist passengers with luggage and ensure safe handling on the ramp and in the cabin area.
• Load, unload and sort freight and baggage and support on-time departures and arrivals.
• Work outdoors in all weather, including periods on the tarmac as required by operations.
• Adapt to shift changes, overtime, and weekend/holiday coverage as needed.

Skills

Customer service

Passenger handling

Team player

Education

High school diploma or equivalent

Job description

Envoy Air Inc. at Sioux Falls Regional Airport is hiring for an entry level Customer Service Agent. No experience required. You will greet passengers, check-in and issue boarding passes using our reservation software, and help create a positive start to every trip.

You can work full-time or part-time, enjoy paid on the job training, travel benefits for you and your family, a 401(k) with company match after one year, and opportunities to grow with the American Airlines Group network.