Airport Customer Service Agent Entry Level Flexible Hours

Envoy Air Inc; Wayne (NJ); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free travel

Comprehensive benefits

401(k) matching

Paid training

Flexible shifts

Travel discounts

Job summary

Envoy Air Inc., an American Airlines Group company, is hiring a Customer Service Agent at FWA. The position is entry-level with paid on-the-job training, flexible full-time or part-time shifts, and a pay rate of $16.61 per hour.

You will greet passengers, assist with check-in and ticketing, use reservation software to rebook itineraries, and help with luggage handling while ensuring on-time departures in all weather conditions. Travel perks and a comprehensive benefits package are included.

Qualifications

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
• Possess a valid, unexpired REAL ID-compliant state driver's license; or authority to travel for business needs as required; some license restrictions may prohibit.
• 18 years or older.
• High school diploma, GED, or international equivalent.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation software to rebook itineraries and issue boarding passes.
• Assist with loading luggage and guiding customers on the tarmac when safe.
• Load, unload and sort freight, mail and baggage to support on-time departures.
• Work shifts including irregular hours, weekends and holidays.

Education

High school diploma, GED, or international equivalent

Job description

Envoy Air Inc., an American Airlines Group company, is hiring a Customer Service Agent at FWA. The position is entry-level with paid on-the-job training, flexible full-time or part-time shifts, and a pay rate of $16.61 per hour.

You will greet passengers, assist with check-in and ticketing, use reservation software to rebook itineraries, and help with luggage handling while ensuring on-time departures in all weather conditions. Travel perks and a comprehensive benefits package are included.