Part-Time Test Center Proctor & Administrator

Prometric Ireland Limited; Mentor (OH); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

12 Paid Holidays Off annually

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated based on start date

401K

Employee Assistance Program

Vision

FSA

Legal (full-time)

Vacation

Job summary

Prometric Ireland Limited seeks a Test Center Administrator to manage in-person exam operations at our Mentor, OH site. You will greet examinees, verify IDs, perform security checks, monitor exams, and ensure a secure, fair testing environment.

The role supports multiple shifts and requires strong attention to policy adherence. You will be part of Prometric’s global network, with responsibilities including incident reporting, fingerprint recording if applicable, and representing the company’s

Qualifications

• High school diploma or equivalent required
• College experience a plus
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgencyMaintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification

Skills

Communication

Report writing

Multitasking

MS Office

Education

High School Diploma

College experience a plus

Tools

MS Office

Job description

Prometric Ireland Limited seeks a Test Center Administrator to manage in-person exam operations at our Mentor, OH site. You will greet examinees, verify IDs, perform security checks, monitor exams, and ensure a secure, fair testing environment.

The role supports multiple shifts and requires strong attention to policy adherence. You will be part of Prometric’s global network, with responsibilities including incident reporting, fingerprint recording if applicable, and representing the company’s