Part-Time Temporary Telehealth Aide

PsychoGeriatric Services; Oakland (MD); On-site; USD 19,000 - 28,000; Part time

Job summary

PsychoGeriatric Services (PGS) is seeking a Telehealth Aide to support virtual mental healthcare in long-term care facilities. This on-site role involves assisting patients, setting up telehealth sessions, and coordinating with facility staff and clinicians.

The position is part-time and temporary (approximately 45 days), with a Monday–Friday daytime schedule. Travel across assigned facilities is expected within the territory.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license and reliable transportation.
• Willingness to travel between facilities and across territory.
• Monday–Friday availability during normal business hours.
• Comfort setting up and operating telehealth equipment.

Responsibilities

• Set up and operate telehealth equipment (computers, cameras, devices).
• Ensure equipment functions before and during appointments.
• Assist patients with connecting to telehealth sessions and provide reassurance.
• Serve as on-site liaison between telehealth providers and facility staff.
• Travel to and service multiple long-term care facilities per day.

Skills

Communication skills

Tech comfort

Independent work

Travel flexibility

Education

High school diploma or equivalent

Job description

• Salary Up to $17/hr
• City Oakland
• State/Province Maryland
• Country United States

List of Full Locations

Oakland, MD

Job Description

Job Title: Telehealth Aide
Job Type: Part-time | Temporary (Approximately 45 Days)
Company: PsychoGeriatric Services (PGS)
Location(s): Oakland, MD

Schedule: Monday-Friday | Day Shift

Who We Are

PsychoGeriatric Services (PGS) is on a mission to expand access to quality mental healthcare by partnering with long-term care facilities to serve and support one of the most vulnerable populations - our seniors. We are a team of grounded, forward-thinking clinicians and professionals who work collaboratively in a dynamic environment that values empathy, transparency, and a healthy work-life balance.

What Makes Us Different

A down-to-earth approach, always.

Our integrated and responsive team keeps the path clear so our clinicians can focus on what they do best - delivering excellent care.

A transparent culture committed to continuous improvement.

We foster an open, collaborative environment where communication matters, feedback is valued, and growth is ongoing.

Meaningful work with direct patient impact.

As a Telehealth Aide, you play an important role in making mental healthcare accessible to patients by helping bridge the gap between our remote clinicians, facility teams, and the residents we serve.

Who You Are

You’re a dependable, patient, and tech-comfortable professional who enjoys working directly with people. You communicate well with patients and healthcare professionals, can work independently in a facility setting, and are comfortable troubleshooting basic technology.

You’re also comfortable being on the move. This position supports patients at long-term care facilities within an assigned territory and may require travel between multiple facilities in the same day.

Your Role

As a Telehealth Aide at PGS, you will provide on-site support that allows our clinicians to deliver effective virtual mental healthcare to patients in long-term care settings. You will facilitate telehealth appointments, assist patients throughout their sessions, and serve as an on-site connection between PGS providers and facility staff.

Key Responsibilities:

Set up and operate telehealth equipment, including computers, cameras, and other devices

Ensure telehealth equipment is functioning properly before and during appointments

Assist patients with connecting to telehealth sessions and provide guidance and reassurance throughout the process

Serve as the on-site liaison between telehealth providers and facility staff

Troubleshoot basic technical issues involving telehealth equipment and software and elevate unresolved issues when necessary

Travel to assigned long-term care facilities to support scheduled patient appointments

Commute between and service patients at multiple facilities per day, as scheduling and patient needs require

Maintain professional, timely communication with PGS providers, facility staff, and the Regional Liaison

Working with us will nourish your development - professionally and personally.

Whether through meaningful interactions with patients, exposure to the healthcare environment, or the day-to-day experience of supporting our mission-driven clinical team, PGS is a place where you’ll grow.

Requirements

• High school diploma or equivalent
• Valid driver’s license and reliable transportation
• Ability and willingness to travel between assigned facilities, including servicing multiple facilities in the same day
• Monday-Friday availability during normal business hours
• Comfortable setting up and operating computers, cameras, and other telehealth equipment
• Ability to troubleshoot basic technology and software issues
• Strong communication skills and ability to interact professionally and compassionately with patients, clinicians, and facility staff
• Ability to work independently in long-term care facility settings
• Healthcare, administrative, or technical support experience preferred
• Ability to perform the physical requirements of the position, including sitting, standing, bending, stooping, and stretching, with or without reasonable accommodation
• Values-driven and eager to grow with a team committed to doing the right thing, always

Please Note: This is a temporary, part-time position anticipated to last approximately 45 days. Temporary employees in this position are not eligible for company benefits.