Part-Time Teller: Elevate Member Banking

UW Credit Union; Madison (WI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Paid time-off

Caregiver Leave

New Child Leave

Volunteer time

Paid holidays

401k match

Job summary

UW Credit Union's Capitol Square branch is hiring a Peak-Time Teller to greet members, process transactions accurately, and support teammates with a positive, service-first attitude. This part-time role is ideal for someone who enjoys problem solving and working with people in a fast-paced environment.

You'll maintain knowledge of UWCU products and adhere to cash handling policies while helping members meet their financial needs.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Capitol Square branch location.
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy.
• Maintain a high degree of knowledge in all UW Credit Union products and services.
• Ensure all members requests are processed accurately and efficiently.
• Adhere to UW Credit Union’s Cash Management policies and procedures.
• Research all teller transactions when potential errors are identified, and communicate with affected members.
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals.
• Consistently seek out opportunities to exceed member expectations.

Skills

Customer service

Interpersonal skills

Team player

Problem solving

Communication

Education

High School Diploma or equivalent

Job description

UW Credit Union's Capitol Square branch is hiring a Peak-Time Teller to greet members, process transactions accurately, and support teammates with a positive, service-first attitude. This part-time role is ideal for someone who enjoys problem solving and working with people in a fast-paced environment.

You'll maintain knowledge of UWCU products and adhere to cash handling policies while helping members meet their financial needs.