Part-Time Teller: Elevate Customer Banking

Santander US; Watertown (MA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander US is hiring a Teller in Watertown, MA to deliver exceptional customer service, handle transactions, and support branch operations. You will engage with customers, promote self-service tools, and maintain accurate cash drawer and records.

Qualifications include a high school diploma or GED and 6+ months cash handling and customer service experience. The role requires attention to detail, strong communication, and flexible hours including weekends.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service and helping others.
• Identify and escalate risk concerns to appropriate channels.
• Follow directions, policies and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Attention to accuracy and detail; basic math skills.

Responsibilities

• Provide exceptional customer service by welcoming customers and assisting with banking needs.
• Process transactions: deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and support nearby branches as needed.

Skills

Cash handling

Customer service

Risk escalation

Follow procedures

Communication

Digital tools

Multi-tasking

Attention to detail

Math skills

Flexible hours

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander US is hiring a Teller in Watertown, MA to deliver exceptional customer service, handle transactions, and support branch operations. You will engage with customers, promote self-service tools, and maintain accurate cash drawer and records.

Qualifications include a high school diploma or GED and 6+ months cash handling and customer service experience. The role requires attention to detail, strong communication, and flexible hours including weekends.