Digital Banking Teller: Grow with a Tech-Driven Bank

Banco Santander SA; Fairhaven (MA); Hybrid; USD 30,000 - 47,000; Part time

Job summary

Santander is seeking a part-time Teller in Fairhaven, MA to assist customers with their banking needs, process transactions, and provide friendly service. You will handle deposits, withdrawals, transfers, and cash drawer management while following bank policies and risk controls.

Weekend and evening hours may be required; prior cash handling and customer service experience are a plus. Join a team focused on using digital tools to educate clients on self-service options and building lasting

Qualifications

• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.

Responsibilities

• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is seeking a part-time Teller in Fairhaven, MA to assist customers with their banking needs, process transactions, and provide friendly service. You will handle deposits, withdrawals, transfers, and cash drawer management while following bank policies and risk controls.

Weekend and evening hours may be required; prior cash handling and customer service experience are a plus. Join a team focused on using digital tools to educate clients on self-service options and building lasting