Part-Time Teller: Cash Handling & Customer Care

Citigroup Inc.; New York (NY); On-site; USD 42,000 - 52,000; Part time

Job summary

Citi is seeking a part-time Branch Service role in NY to deliver friendly, accurate customer service and support. You will handle routine banking transactions, manage cash, and maintain vault security while guiding clients to Citi’s digital options.

Strong communication, teamwork, and a customer-first mindset are essential. Prior cash handling or branch experience is a plus, with adherence to policies and regulatory requirements.

Qualifications

• Candidates should have prior sales and customer service experience.
• Experience handling cash and transactions is preferred.
• Strong problem-solving and communication abilities are expected.
• Ability to collaborate effectively in a team environment.
• Prior banking or branch experience is a plus.

Responsibilities

• Serve as first contact for Citi clients with friendly, efficient service.
• Process banking transactions; manage branch cash and vaults accurately.
• Identify referrals based on clients' financial goals.
• Educate clients on Citi digital and self-service options.
• Follow bank policies and regulatory requirements to protect assets.
• Address client needs and escalate issues as needed.
• Maintain knowledge of client accounts and Citi products.
• Meet client expectations and measure service via metrics.

Skills

Sales experience

Customer service experience

Money handling experience

Problem solving

Team oriented work

Education

High School diploma or equivalent

Job description

Citi is seeking a part-time Branch Service role in NY to deliver friendly, accurate customer service and support. You will handle routine banking transactions, manage cash, and maintain vault security while guiding clients to Citi’s digital options.

Strong communication, teamwork, and a customer-first mindset are essential. Prior cash handling or branch experience is a plus, with adherence to policies and regulatory requirements.