Part-Time Teller: Customer Experience & Digital Demos

M&T Bank Corporation; Greencastle (Franklin County); In loco; USD 25.000 - 36.000; Part-time

Descrizione del lavoro

The Greencastle Branch at M&T Bank is hiring a Part Time Teller. You may work about 25 hours a week with a rotating schedule, including two Saturdays per month. You will handle cash, assist customers, and perform digital demonstrations while maintaining branch operations and AML/KYC compliance.

Required is at least 6 months of cash handling or customer service experience and a high school diploma or GED. The role is based in Greencastle, PA, with competitive hourly pay and benefits.

Competenze

• High school diploma or GED and at least 6 months customer service experience, including data entry and/or cash handling.
• Proven verbal communication skills.
• Proven interpersonal skills.
• Proven ability to demonstrate exceptional customer service.
• Well-organized with strong time management.
• Proficient with internet user-level technology.

Mansioni

• Adhere to established customer service standards and provide a differentiated experience by understanding needs and delivering solutions.
• Educate customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities.
• Engage in lobby management, greet customers, and address immediate needs.
• Accurately balance and process transactions following Bank Policy.
• Log and escalate customer issues; resolve complaints in the system.
• Support branch operations such as cash ordering, vault, ATM, and wire transfers.

Conoscenze

Cash handling

Customer service

Data entry

Verbal communication

Interpersonal skills

Time management

Organization

Formazione

High school diploma

GED

Bilingual

Descrizione del lavoro

The Greencastle Branch at M&T Bank is hiring a Part Time Teller. You may work about 25 hours a week with a rotating schedule, including two Saturdays per month. You will handle cash, assist customers, and perform digital demonstrations while maintaining branch operations and AML/KYC compliance.

Required is at least 6 months of cash handling or customer service experience and a high school diploma or GED. The role is based in Greencastle, PA, with competitive hourly pay and benefits.