Part-Time Teller: Customer-Centric Cash Pro

Banco Santander SA; New York (NY); On-site; USD 30,000 - 47,000; Part time

Job summary

Banco Santander SA is seeking a Part Time Teller in Ditmars, Long Island City, NY. You will handle deposits, withdrawals, and transfers, ensure accurate cash handling, and deliver exceptional customer service while adhering to risk and compliance standards.

You will engage customers, promote digital tools, and support branch operations, occasionally assisting nearby locations as needed. Weekend and evening availability is expected for this role.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience.
• 6+ months customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Assist customers with deposits, withdrawals, and transfers.
• Provide exceptional customer service and resolve concerns.
• Maintain accurate cash drawer balances and adhere to policies.
• Identify cross-sell opportunities to deepen customer relationships.
• Educate customers on digital self-service options.

Skills

Cash Handling

Customer Service

Attention to Detail

Communication

Digital Tools

Multi-tasking

Math Skills

Weekend/Evenings Availability

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA is seeking a Part Time Teller in Ditmars, Long Island City, NY. You will handle deposits, withdrawals, and transfers, ensure accurate cash handling, and deliver exceptional customer service while adhering to risk and compliance standards.

You will engage customers, promote digital tools, and support branch operations, occasionally assisting nearby locations as needed. Weekend and evening availability is expected for this role.