Part-Time Teller: Growth in Tech-Driven Banking

Banco Santander SA; Manhasset (NY); On-site; USD 30,000 - 47,000; Part time

Job summary

Banco Santander SA in Manhasset, NY is seeking a Part Time Teller to assist customers with banking needs and process transactions. You will handle deposits, withdrawals, and transfers, maintain cash drawer accuracy, and promote digital self-service tools.

The role requires a high school diploma or GED, 6+ months cash handling and customer service experience, and flexibility to work weekends and evenings. Candidates should be attentive, communicative, and compliant with bank policies.

Qualifications

• Education: High school diploma or GED - Required
• 6+ Months Cash Handling experience - Required
• 6+ Months Demonstrated customer service experience - Required
• Excellent customer service skills and a passion for helping others
• Ability to identify and escalat complex issues for timely resolution
• Ability to follow directions, policies, and procedures
• Effective listening and communication skills
• Comfortable in using digital tools and technology to enhance customer engagement
• Energetic, organized and able to multi-task in a fast-paced, changing environment
• Understands the necessity and value of accuracy and attention to detail
• Computer proficiency and basic math skills
• Ability to work branch hours, which can include weekends and evenings
• Certifications: No Certifications listed for this job.

Responsibilities

• You engage in assisting with various financial needs and processing transactions.
• You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalat complex issues for timely resolution.
• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in Manhasset, NY is seeking a Part Time Teller to assist customers with banking needs and process transactions. You will handle deposits, withdrawals, and transfers, maintain cash drawer accuracy, and promote digital self-service tools.

The role requires a high school diploma or GED, 6+ months cash handling and customer service experience, and flexibility to work weekends and evenings. Candidates should be attentive, communicative, and compliant with bank policies.