Part-Time CSR & Teller — Elevate Customer Experience

Fifth Third; Aurora, Northern (IL, KY); Hybrid; USD 44,000 - 68,000; Part time

Job summary

Fifth Third Bank in Aurora, IL is seeking a part-time CSR/Teller to deliver exceptional customer experiences in a fast-paced banking environment. You will handle cash, answer questions, and guide customers to appropriate financial solutions.

You will refer customers to bankers and partners, maintain confidentiality, follow bank policies, and support daily operations with accuracy and professionalism. Flexibility in scheduling and adherence to dress code are expected.

Qualifications

• High school diploma or GED required.
• Experience handling cash and working with the public.
• Ability to interact confidently with customers and maintain confidentiality.
• Knowledge of retail policies and procedures.
• Ability to use sound judgment and take initiative.
• Commitment to Fifth Third core values and inclusive culture.
• Flexible availability to accommodate scheduling.

Responsibilities

• Provide excellent customer service and assist customers with inquiries.
• Refer customers to bankers and business partners for consultative conversations.
• Assist with daily office duties and maintain accurate balancing records.
• Follow bank policies and protect customer information.
• Adhere to dress code and maintain professional appearance.
• Support scheduling flexibility and accommodate customer needs.

Skills

Cash handling

Customer service

Public interaction

Communication

Judgment

Scheduling flexibility

Dress code

Education

High school diploma or GED

Job description

Fifth Third Bank in Aurora, IL is seeking a part-time CSR/Teller to deliver exceptional customer experiences in a fast-paced banking environment. You will handle cash, answer questions, and guide customers to appropriate financial solutions.

You will refer customers to bankers and partners, maintain confidentiality, follow bank policies, and support daily operations with accuracy and professionalism. Flexibility in scheduling and adherence to dress code are expected.