Part-Time Teller, Bilingual Spanish, Customer Care

PNC; Austin (TX); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Paid holidays

Wellness program

Education assistance

Job summary

PNC in Austin's Shoal Creek Branch is seeking a Part Time Teller to provide exceptional in-branch customer service and support. You will help customers with financial transactions, educate them on digital tools, and identify banking opportunities during interactions.

The role emphasizes customer focus, adherence to policies, and accurate branch operations. Prior banking familiarity and Spanish language skills are valuable assets for effective engagement.

Qualifications

• No degree required; alternative education or experience may be considered.
• Bilingual Spanish preferred for customer interactions.
• Experience in banking or financial services is a plus.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs and educate on digital options.
• Applies product and procedural knowledge to solve customer problems and ensures teller and branch operations run efficiently.

Skills

Bilingual Spanish

Customer Service

Proactive Sales

Banking

Education

No Degree

Job description

PNC in Austin's Shoal Creek Branch is seeking a Part Time Teller to provide exceptional in-branch customer service and support. You will help customers with financial transactions, educate them on digital tools, and identify banking opportunities during interactions.

The role emphasizes customer focus, adherence to policies, and accurate branch operations. Prior banking familiarity and Spanish language skills are valuable assets for effective engagement.