Bilingual Teller — Elevate Customer Experience

Fairygodboss; Houston (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

PNC is seeking a Teller to join its retail banking team in Kingwood, TX. The role focuses on delivering a superior customer experience, educating customers about financial options, and identifying opportunities to expand banking relationships.

Bilingual Spanish is preferred to support a diverse customer base. Candidates should be prepared to support in-branch operations and use digital tools to assist customers with transactions, while following all policies and maintaining accuracy and

Qualifications

• Knowledge, skills, and abilities required for the Teller role as listed in the posting.
• Education and certifications to be met as described in the job details.
• Bilingual Spanish is preferred for customer interactions.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement to connect customers with PNC products and digital tools.
• Educates customers on options for managing transactions and leveraging technology.
• Adheres to policies and maintains efficient, accurate branch operations.

Skills

Customer Service

Banking Knowledge

Bilingual Spanish

Communication

Sales Awareness

Digital Tools

Customer Focus

Education

No Degree

Job description

PNC is seeking a Teller to join its retail banking team in Kingwood, TX. The role focuses on delivering a superior customer experience, educating customers about financial options, and identifying opportunities to expand banking relationships.

Bilingual Spanish is preferred to support a diverse customer base. Candidates should be prepared to support in-branch operations and use digital tools to assist customers with transactions, while following all policies and maintaining accuracy and