Bilingual Spanish Part-Time Teller—Customer Banking

PNC Financial Services Group, Inc.; Elgin (IL); On-site; USD 22,000 - 36,000; Part time

Benefits offered by this job

Medical/prescription coverage (HSA)

Dental and vision options

Employee life insurance

401(k) with match

Pension and stock purchase plans

Back-up child/elder care

Educational assistance

Wellness program with financial incent

Parental leave

Up to 11 paid holidays per year

7 occasional absence days per year

Vacation accrual after 90 days

Job summary

PNC Financial Services Group, Inc. in Elgin, IL seeks a part-time Teller to deliver a unique customer experience, educate on alternatives, and increase loyalty while driving share of wallet. You will handle various customer interactions, identify opportunities, and refer to branch staff as needed.

The role emphasizes in-office work culture, with Spanish language proficiency required and an emphasis on accurate, efficient operations and adherence to policies within approved limits.

Qualifications

• No university degree required; high school diploma, GED, or equivalent may be considered.
• Spanish speaking required as part of language assessments.
• Roles at this level typically do not require significant prior experience; a combination of education, certifications, and experience may be considered in lieu of a degree.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on available alternatives.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement to connect with customers and position PNC products to meet needs.
• Educates customers on managing financial transactions using technology and resources.
• Maintains teller and branch daily operations and ensures accurate, efficient transactions.
• Adheres to policies and demonstrates sound judgment within established limits.

Skills

Bilingual Spanish

Customer service

Banking

Sales orientation

Fraud awareness

Digital awareness

Effective communications

Problem solving

Identifying opportunities

Managing multiple priorities

Accountability

Attention to detail

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Elgin, IL seeks a part-time Teller to deliver a unique customer experience, educate on alternatives, and increase loyalty while driving share of wallet. You will handle various customer interactions, identify opportunities, and refer to branch staff as needed.

The role emphasizes in-office work culture, with Spanish language proficiency required and an emphasis on accurate, efficient operations and adherence to policies within approved limits.