Bilingual Part-Time Teller – Customer-Focused Banking

PNC Financial Services Group, Inc.; Richardson (TX); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

401(k) with PNC match

Pension and stock purchase plans

Back-up child/elder care

Job summary

PNC Financial Services Group, Inc. is seeking a Part Time Teller in Richardson, TX (Coit Rd branch). The role emphasizes delivering a tailored customer experience, educating clients on banking options, and referring opportunities to branch staff.

Bilingual ability (Spanish, Farsi, Korean, Vietnamese, or Turkish) is preferred for serving a diverse customer base. As an in-office role, this position supports branch operations and uses technology to assist customers.

Qualifications

• Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
• Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures and ensures branch operations and maintenance transactions are completed efficiently and accurately.

Skills

Customer Service

Banking

Identifying Opportunities

Proactive Sales

Customer Experience

Accountability

Leveraging Technology

Job description

PNC Financial Services Group, Inc. is seeking a Part Time Teller in Richardson, TX (Coit Rd branch). The role emphasizes delivering a tailored customer experience, educating clients on banking options, and referring opportunities to branch staff.

Bilingual ability (Spanish, Farsi, Korean, Vietnamese, or Turkish) is preferred for serving a diverse customer base. As an in-office role, this position supports branch operations and uses technology to assist customers.