Austin Bilingual Teller: Customer Experience & Banking

PNC Financial Services Group, Inc.; Austin (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with company match

Dependent care reimbursement

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Teller for the Parmer Branch in Austin, TX. The role emphasizes delivering a superior customer experience, educating clients on financial options, and leveraging technology to manage transactions.

No degree is required, and prior experience is not mandatory. This in-office position supports an inclusive culture with opportunities for growth and learning within the branch environment.

Qualifications

• No university degree required or needed for primary duties.
• In lieu of a degree, a comparable combination of education and experience may be considered.
• Prior experience is not required for this level.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during interactions and refers as appropriate.
• Engages customers and positions PNC products to meet needs.
• Educates customers on managing transactions using technology and resources.
• Maintains branch operations and adheres to policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller for the Parmer Branch in Austin, TX. The role emphasizes delivering a superior customer experience, educating clients on financial options, and leveraging technology to manage transactions.

No degree is required, and prior experience is not mandatory. This in-office position supports an inclusive culture with opportunities for growth and learning within the branch environment.