Part-Time Teller (20 Hours), Berkeley Branch

Citi; New York (NY); On-site; USD 27,552 - 34,412; Part time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Paid time off packages

Job summary

Citi is hiring a Part-Time Teller for their Berkeley Branch, responsible for assisting with branch activities and client-facing services. The role requires providing excellent customer service, processing transactions, and identifying referral opportunities.

Candidates should have prior customer service and sales experience, along with effective communication skills. Benefits include competitive hourly pay, medical coverage, and a supportive work environment.

Qualifications

• Demonstrated sales and customer service experience.
• Ability to work well in a team-oriented environment.
• Effective problem-solving and communication skills.

Responsibilities

• Serve as the first point of contact for clients and provide excellent customer service.
• Perform banking transactions accurately and efficiently.
• Identify referral opportunities for new products based on client needs.
• Educate clients on digital and self-service options.
• Adhere to bank policies and ensure client safety.

Skills

Customer service experience

Sales skills

Money-handling experience

Problem-solving skills

Teamwork

Education

High School diploma or equivalent

Job description

Part-Time Teller (20 Hours), Berkeley Branch

Job Req Id: 26937818

Location: Berkeley, California, United States

Job Type: On-Site/Resident

Posted: Feb. 09, 2026

Anticipated Posting Close Date: Feb 14, 2026

Job Overview

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self‑service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all employees and will be measured by specific metrics
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money‑handling experience
• Effective problem‑solving and communication skills
• Ability to work well in a team‑oriented environment

Education

• High School diploma or equivalent

Benefits

The annual salary range for full‑time positions is $41,600.00 – $51,960.00, and the hourly rate for part‑time hires is $20.00 – $24.98. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards. Benefits include medical, dental and vision coverage, 401(k), life, accident and disability insurance, wellness programs, and paid time off packages such as vacation, sick leave and paid holidays.

Equal Employment Opportunity Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.