Part-Time Teller

Fsnb; Stanford (KY); On-site; USD 17,000 - 21,000; Part time

Job summary

First Southern National Bank in Stanford, KY is seeking a Part-Time Teller to be the bank's primary face-to-face representative for most customers. You will process deposits, withdrawals, payments and transfers, and handle various customer inquiries on-site.

The role requires a high school diploma and previous customer service experience, with strong attention to detail and confidentiality. You will adhere to policies, educate customers on products, and deliver excellent service in a community

Qualifications

• High school diploma or equivalent is required.
• Previous experience in a customer service role is preferred.
• Strong attention to detail and accuracy is essential.
• Ability to adapt to changing technology and procedures is important.
• Excellent communication and interpersonal skills are required.
• Ability to maintain a high degree of discretion and confidentiality.

Responsibilities

• Provide full-service teller transaction processing in accordance with company policy and standards.
• Adhere to bank policies, procedures and regulations, including the customer identification program, Reg CC, and BSA.
• Project excellent customer relations while delivering a positive banking/customer service experience.
• Inform and educate customers on First Southern products and services that would benefit the customer.
• Maintain product knowledge and expertise on First Southern products and services.
• Field customer service complaints and concerns, seek appropriate assistance, and follow up to ensure a complete and appropriate resolution.
• Other duties as assigned

Skills

Customer Service

Attention to Detail

Communication

Education

High School Diploma

Job description

About Us

First Southern National Bank is a community and relationship-driven bank serving twelve counties throughout Central and Western KY. Our home office is based in Stanford, with a population of 3,000. Having served our customers for over 40 years, our passion for building a great company has never been stronger. We recognize that we have been given an opportunity to use our example, our influence, and our resources to help others make wise financial decisions, and our desire is to do just that.

About Us

First Southern National Bank is a community and relationship-driven bank serving twelve counties throughout Central and Western KY. Our home office is based in Stanford, with a population of 3,000. Having served our customers for over 40 years, our passion for building a great company has never been stronger. We recognize that we have been given an opportunity to use our example, our influence, and our resources to help others make wise financial decisions, and our desire is to do just that.

Position Summary

The Part-Time Teller position serves as the bank's primary face-to-face representative for most customers. The main focus of this position will be assisting customers by processing deposits, withdrawals, payments, transfers, and fielding various other customer inquiries.

Key Responsibilities

• Provide full-service teller transaction processing in accordance with company policy and standards.


• Adhere to bank policies, procedures and regulations, including the customer identification program, Reg CC, and BSA


• Project excellent customer relations while delivering a positive banking/customer service experience


• Inform and educate customers on products and services offered by First Southern that would benefit the customer


• Maintain product knowledge and expertise on First Southern products and services


• Field customer service complaints and concerns, seek appropriate assistance, and follow up to ensure a complete and appropriate resolution


• Other duties as assigned

Requirements

• High school diploma or equivalent


• Previous experience in a customer service role


• Basic knowledge of banking products and services.


• Strong attention to detail and accuracy


• Ability to adapt to changing technology and procedures


• Excellent communication and interpersonal skills


• Ability to maintain a high degree of discretion and confidentiality

Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.