Part-Time Tech-Sales Concierge (Evenings & Weekends)

2020 Companies; Cerritos (CA); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Weekly pay

DailyPay on-demand

Opportunities for advancement

Flexible part-time schedule

Job summary

Samsung Experience Store in Cerritos, CA is seeking a Part-Time Sales Experience Associate to greet customers, uncover needs with open-ended questions, and guide them to Samsung solutions.

You will demonstrate basic device troubleshooting, upsell product bundles, build lasting relationships, complete product and soft-skill training, and contribute to a positive, high-energy shopping environment while meeting store goals.

Qualifications

• Customer-focused sales with strong communication.
• Ability to upsell and offer bundles.
• Willing to work evenings, weekends, and holidays.

Responsibilities

• Greet every customer with a welcoming and energetic attitude.
• Ask open-ended questions to uncover needs and provide personalized solutions.
• Guide customers through the sales journey and create an excellent technology experience with Samsung products.
• Provide basic device troubleshooting and facilitate service tickets.
• Master upselling by recommending product bundles and complementary items.
• Build lasting customer relationships to encourage repeat business and positive feedback.
• Handle escalations with empathy and a positive, solution-oriented mindset.
• Complete product, services, and soft-skills training to become a Samsung expert.
• Strive to meet personal sales goals and help the store hit overall targets.

Skills

Customer focus

Drives results

Instills trust

Persuades

Situational adaptability

Evenings/weekends/holidays

Job description

Samsung Experience Store in Cerritos, CA is seeking a Part-Time Sales Experience Associate to greet customers, uncover needs with open-ended questions, and guide them to Samsung solutions.

You will demonstrate basic device troubleshooting, upsell product bundles, build lasting relationships, complete product and soft-skill training, and contribute to a positive, high-energy shopping environment while meeting store goals.