Samsung Sales Specialist- Part Time

2020 Companies, Inc.; Cerritos (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Hourly wage $20

DailyPay

15+ hours weekly

Consistent schedule

Training & development

Job summary

Samsung Experience Store in Cerritos, CA is seeking a Sales Experience Associate – part‑time to greet customers, assess needs, and guide them through the full sales journey. You will develop product knowledge and deliver a personalized concierge experience to drive satisfaction and loyalty.

You will demonstrate basic device troubleshooting, upsell bundles, and build lasting relationships while participating in ongoing training to become a Samsung expert.

Qualifications

• Deliver customer-centric solutions and build lasting relationships.
• Achieve sales results in a retail environment.
• Maintain trust through honesty and integrity.
• Adapt sales approach to evolving customer needs.

Responsibilities

• Greet customers with an energetic, welcoming attitude.
• Ask open-ended questions to uncover needs and guide them through the sales journey.
• Demonstrate basic device troubleshooting and diagnose issues.
• Upsell product bundles to increase sales.
• Build lasting relationships to encourage repeat business.
• Handle escalations with empathy and resolve issues.
• Complete training to become a Samsung expert.

Skills

Customer focus

Communication

Persuasive selling

Adaptability

Problem solving

Availability

Integrity

Job description

Overview

Samsung Experience Store – 8007 Cerritos, CA 90703 • Sales Experience Associate – Regular, part‑time retail

Responsibilities

• Greet customers with a welcoming, energetic attitude and initiate a personalized concierge experience.
• Ask open‑ended questions to uncover customer needs, recommend appropriate Samsung products, and guide them through the entire sales journey.
• Demonstrate technical skills: basic device troubleshooting, diagnose mobile device issues, and facilitate service tickets.
• Upsell product bundles and complementary items to encourage additional purchases and achieve personal sales goals.
• Build lasting customer relationships that lead to repeat business and positive word‑of‑mouth.
• Handle customer escalations with empathy, turning negative experiences into positive solutions.
• Complete all product, services, and soft‑skills training to become a Samsung expert.

Qualifications

• Strong customer focus: Deliver customer‑centric solutions and build lasting relationships.
• Results‑driven: Consistently achieve results, even under challenging circumstances.
• Trustworthy: Gain confidence and trust through honesty, integrity, and authenticity.
• Persuasive: Use compelling arguments to gain support and commitment.
• Adaptable: Quickly adjust sales strategies to meet evolving market conditions and customer needs.
• Availability: Work evenings, weekends, and holidays in a retail environment.

Benefits

• $20.00 per hour with daily team‑based incentive potential.
• On‑demand DailyPay options.
• Minimum 15 hours weekly with opportunities for advancement.
• Consistent schedule for work/life balance and career growth.
• Ongoing training and development to showcase customer service skills.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. 2020 Companies is an equal‑opportunity employer.