Part-Time TAY Health & Wellness Case Manager II

GLIDEsf; San Francisco (CA); On-site; USD 40,000 - 46,000; Part time

Job summary

GLIDE is a Tenderloin-based social services organization in San Francisco seeking a Transitional Aged Youth Health & Wellness Case Manager. This part-time role (up to 16 hours/week) handles intake, assessments, counseling and coordination of housing, education, health, and community supports.

You will work with GLIDE’s partners and participants to ensure warm hand-offs within the continuum of care. You will also facilitate and coordinate weekly activities or psychoeducation groups to support

Qualifications

• Bachelor’s degree in social work, public health, community health, or related field preferred.
• 5+ years of experience in providing intensive case management to TAY and/or similarly disenfranchised and high need populations in social service settings.
• Experience and demonstrated success providing 1:1 counseling, case management.
• Knowledge of Bay Area San Francisco TAY needs and resources, especially those experiencing poverty, homelessness, mental health challenges, substance misuse, trauma, and other associated experiences and how to navigate and link TAY to those resources successfully.
• Must have experience facilitating activities and workshops such as weekly activities or psychoeducation groups that support and enhance clients’ confidence, wellness and community connection.
• Ability to work independently, demonstrate initiative, be dependable, and have consistent presence.
• Ability to collaborate with internal and external stakeholders to coordinate care for shared clients to help clients stabilize and reach their individual goals.
• Strong written and oral communications skills, including excellent interpersonal skills.
• Attention to detail, strong organizational, time management, and problem-solving skills.
• Ability to use computer and reporting systems including Windows operating system, Microsoft Office Suite, Salesforce or other database systems, Zoom (or other virtual meeting systems), and search engines for research.

Responsibilities

• Initiate and conduct outreach with TAY at the TAY HWC Center and at offsite locations where TAY may access or congregate for population engagement.
• Administer intake and assessments to enroll TAY into GLIDE’s continuum of care, establish baseline of safety and health needs, and develop individual goal/service plans that include actionable steps for care coordination.
• Develop a care coordination plan based on 1:1 sessions with client, referral information, and/or assessment and identify key care coordination needs within GLIDE’s integrated services including partners and linkages.
• Support TAY to navigate and overcome barriers related safety, health, and economic stability by teaching and coaching TAY on how to self-advocate complex service systems.
• Identify personal knowledge and skills gaps that may affect stability and link TAY to educational resources to increase essential knowledge and skills.

Skills

Counseling

Case management

Communication

Collaboration

Microsoft Office

Education

Bachelor’s degree in social work, public health, community health, or related field

Tools

Salesforce

Windows

Zoom

Job description

GLIDE is a Tenderloin-based social services organization in San Francisco seeking a Transitional Aged Youth Health & Wellness Case Manager. This part-time role (up to 16 hours/week) handles intake, assessments, counseling and coordination of housing, education, health, and community supports.

You will work with GLIDE’s partners and participants to ensure warm hand-offs within the continuum of care. You will also facilitate and coordinate weekly activities or psychoeducation groups to support