Part Time Support Staff

Burke; Livingston (TX); On-site; USD 13,069 - 18,614; Part time

Job summary

A health services provider in Livingston is looking for a Part-Time Support Staff member to assist in front office operations. The role involves providing excellent customer service, managing appointments, and supporting the clinical team. Candidates should have a high school diploma and valid Texas driver's license, with strong communication skills. This position generally requires less than 29 hours a week, offering $11.50 per hour for flexible work on weekdays.

Qualifications

• Valid Texas driver's license with driving record insurable by Burke.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and professionalism.
• 1 year of clerical or administrative experience preferred.

Responsibilities

• Greet clients and visitors and provide front desk support.
• Answer and manage a high-volume, multi-line phone system.
• Schedule and maintain appointments.
• Complete fee contracts and collect payments.
• Communicate with insurance for service authorization.
• Maintain accurate records and data entry.

Skills

Customer service and interpersonal communication

Organization and attention to detail

Ability to multitask in a fast-paced environment

Basic computer and data entry skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

Part-Time Support Staff

Job Title: Part-Time Support Staff - Polk Mental Health Clinic

Location: Livingston, TX

Position Number:1282

About the Role

Burke is seeking a reliable and detail-oriented Part-Time Support Staff member to assist with front office operations at the Polk Mental Health Clinic in Livingston. This role plays a key part in ensuring smooth daily operations, supporting clinical staff, and providing excellent customer service to clients.

This position is ideal for individuals interested in healthcare administration, medical office support, or behavioral health services.

What You'll Do

• Greet clients and visitors and provide front desk support.
• Answer and manage a high-volume, multi-line phone system.
• Schedule and maintain appointments for physicians, therapists, intake staff, and clinical team members.
• Complete fee contracts and collect payments.
• Communicate with insurance and financial services for authorization of services.
• Maintain accurate records, data entry, and filing.
• Assist with coverage of reception area as needed.
• Maintain confidentiality in accordance with agency policies and procedures.
• Support additional administrative duties as assigned.

What We're Looking For

Required:

• High school diploma or equivalent.
• Valid Texas driver's license with driving record insurable by Burke.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and professionalism.

Preferred:

1 year of clerical or administrative experience and working knowledge of Microsoft Word and Windows-based systems.

Key Skills

• Customer service and interpersonal communication.
• Organization and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer and data entry skills.

Work Schedule

• Monday - Friday between the hours of 8am-5pm
• Generally 29 hours or less per week

Compensation

• $11.50/hour

Physical Requirements

• Ability to sit for extended periods.
• Occasional lifting up to 25 lbs.
• Walking, driving, and hand/finger dexterity for computer work.
• Visual, hearing, and verbal communication abilities.

Equal Opportunity Statement

Burke does not discriminate on the basis of race, color, gender, sexual orientation, national origin, religion, age, or disability unless these are bona fide occupational requirements for a position.