Part-Time Support Lead: Store Ops & Service

Five Below; Quakertown (Bucks County); On-site; USD 13,000 - 19,000; Part time

Job summary

Five Below is seeking a Support Lead (Part Time) in Quakertown, PA. The role supports store operations, customer service excellence, and leadership of crew members under the Store Manager’s guidance.

The ideal candidate has at least 1 year of management experience, strong communication skills, and the ability to multi-task, with a flexible schedule including weekends. This position emphasizes on-site responsibilities and daily operational duties at the Quakertown location.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Creative thinking to solve problems and improve operations.
• Ability to maintain composure under pressure and handle customer needs.

Responsibilities

• Oversee daily activities of store associates to ensure top-notch customer service.
• Train crew on the BEST customer service experience for fast, friendly checkouts.
• Assist with receiving, unpacking, and stocking to keep shelves ready.
• Act as Manager on Duty when needed and supervise store operations.
• Open or close the store, secure cash, lock doors, set alarms, and ensure smooth daily operations.

Skills

Management experience

Excellent communication

Multi-tasking

Creative thinking

Maintaining composure under pressure

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is seeking a Support Lead (Part Time) in Quakertown, PA. The role supports store operations, customer service excellence, and leadership of crew members under the Store Manager’s guidance.

The ideal candidate has at least 1 year of management experience, strong communication skills, and the ability to multi-task, with a flexible schedule including weekends. This position emphasizes on-site responsibilities and daily operational duties at the Quakertown location.