Part-Time Student Outreach Pro — Admissions & CRM

Nurtur Aveda; Loveland (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life

401(k) match

PTO (paid time off)

Employee assistance program

Short-term disability

Employee discount on products and/or a

Growth opportunities

Job summary

Nurtur Aveda in Loveland, OH is seeking a Student Outreach Specialist to support prospective students through inbound/outbound calls, texts, and personalized communications. You will maintain CRM records and collaborate with Admissions Counselors to schedule appointments.

The role emphasizes outstanding customer service, professionalism, and the ability to travel locally for events. A high school diploma is required; a bachelor's degree is preferred and experience in a contact center is a plus.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Experience in a contact center or sales role is a plus.
• Ability to work at a fast pace and handle multiple tasks.
• Excellent interpersonal, communication, and presentation skills.
• Demonstrate professionalism and confidentiality.

Responsibilities

• Provide customer service to prospective Aveda Institute students via support channel functions (inbound/outbound calls, texts, etc).
• Meet performance goals set by the Director of Business Operations.
• Maintain CRM with accurate records and timely communication.
• Collaborate with Admissions Counselors to schedule appointments and support enrollment processes.
• Handle escalated student inquiries professionally and ensure positive resolutions.
• Travel locally to events and for training as needed.

Skills

Customer service

Communication

Presentation skills

Multitasking

Confidentiality

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

CRM software

Job description

Nurtur Aveda in Loveland, OH is seeking a Student Outreach Specialist to support prospective students through inbound/outbound calls, texts, and personalized communications. You will maintain CRM records and collaborate with Admissions Counselors to schedule appointments.

The role emphasizes outstanding customer service, professionalism, and the ability to travel locally for events. A high school diploma is required; a bachelor's degree is preferred and experience in a contact center is a plus.