Part-Time Student Financial Aid Concierge

Victoria College; Victoria (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Victoria College’s Financial Aid Department is hiring a part-time Student Worker for Fall 2026 to support staff in delivering student-centered services and responding to student inquiries with a focus on exceptional customer service. Responsibilities include answering phones, greeting students, monitoring email, guiding students to resources, and handling routine questions using approved information.

FERPA guidelines must be followed, and other duties may be assigned by the Financial Aid

Qualifications

• Enrollment in a minimum of 6 credit hours in Fall and Spring semesters and 3 credit hours in summer.
• English proficiency.
• Demonstrated written and oral communication skills.
• Friendly and professional attitude with good interpersonal skills.
• Strong organizational skills and ability to meet timelines.
• Team player who is dependable, punctual, organized and detail-oriented.

Responsibilities

• Assist with office duties: answering phones, greeting students, monitoring email, scanning, copying, filing and organizing non-confidential materials.
• Direct students to appropriate resources or staff members.
• Answer general questions using approved, publicly available financial aid information.
• Follow all FERPA guidelines.
• Perform other duties as assigned by Financial Aid Counselor and staff.

Skills

English proficiency

Written and oral communication

Friendly attitude

Organizational skills

Team player

Punctual

Detail-oriented

Education

Enrollment in credit hours

Job description

Victoria College’s Financial Aid Department is hiring a part-time Student Worker for Fall 2026 to support staff in delivering student-centered services and responding to student inquiries with a focus on exceptional customer service. Responsibilities include answering phones, greeting students, monitoring email, guiding students to resources, and handling routine questions using approved information.

FERPA guidelines must be followed, and other duties may be assigned by the Financial Aid