Part time Student Ambassador

Washtenaw Community College,; Michigan; On-site; USD 22,000 - 30,000; Full time

Job summary

Washtenaw Community College is seeking a Student Ambassador to welcome and guide new students, host campus tours, and present at events both virtually and in person. You will help with onboarding, communications, and coordinating activities across departments.

This role emphasizes building connections, providing referrals, and representing the college at various events. Scheduled up to 15 hours/week on campus, with mornings, afternoons, evenings, and occasional weekends.

Qualifications

• Minimum of 12 credits completed before position starts.
• Must maintain a minimum GPA of 2.5.
• Must be registered for 6 credit hours in winter, summer and fall semesters.

Responsibilities

• Facilitate orientation for new and returning students.
• Provide campus tours for individuals and groups.
• Conduct presentations at events (virtual and in-person).
• Greet prospective students, families, and guests at events.
• Assist with data entry and materials for events.
• Make outbound calls to students for registration and reminders.
• Check in with new students after onboarding to gather feedback.
• Represent WCC at on- and off-campus events.
• Serve as a point of contact for campus resources.

Skills

Interpersonal skills

Communication skills

Leadership

Diversity awareness

Attendance & reliability

Team collaboration

Education

12+ credits completed

Tools

AI-enabled tools

Job description

Why Join WCC?

• An inclusive, welcoming environment for our students, faculty & staff
• WCC tuition waiver of 3 credit hours per semester
• Great Discounts at WCC’s Health & Fitness Center, Barnes & Noble Bookstore and more!

Student Ambassadors are a diverse group of current students that are united by their passion to help. Being a Student Ambassador is a rewarding, challenging, and demanding experience. You will be a primary representative of Washtenaw Community College ( WCC ), facilitator, problem-solver and mentor through various new student experiences virtually and in-person. You will be the face of WCC to new and prospective students. You will be expected to genuinely connect with a wider and more diverse range of people than you may have ever experienced. You will be part of maintaining a safe space for new students as they make the transition into our campus community.

Essential Job Duties and Responsibilities

• Facilitate orientation for new and returning students
• Provide individual and group campus tours
• Conduct small and large group presentations at events (both virtually and in person)
• Meet and greet prospective students, families, and special guests at events
• Assist with data entry, gathering materials for events, and other departmental needs
• Regularly conduct outgoing phone calls to students for registration, payment, and other reminders
• Contact students who have recently completed onboarding to check-in on their experience
• Represent WCC at both on-campus and off-campus events as needed
• Serve as a point of contact for students navigating campus resources and provide appropriate referrals
• Attend mandatory weekly staff meetings; and semesterly training activities
• Assist in development of presentations, documents, and flyers

Related Job Duties and Responsibilities

• Host pop-up table events to familiarize students with various WCC resources and opportunities
• Assist students in basic onboarding activities at the Welcome Center during peak registration periods
• Support social media and communication efforts for student outreach
• Support WCC’s Public Relations and Marketing Department as a public-facing student representative for marketing campaigns, photo shoots, video shoots, articles, and special events
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
• Assist and support other departments a directed
• Other duties as assigned
• Extensive leadership training and professional development opportunities
• Comprehensive training on Washtenaw Community College resources, services, and student support tools
• Opportunities to build meaningful connections across campus with staff, peers, and new students
• The ability to share your experiences and insights to help incoming students succeed and feel welcomed

Hours/Schedule

Scheduled to work up to 15 hours/week (mornings, afternoons, evenings, and weekends); flexible around class schedules.

Work Environment

• Works primarily in an on-campus setting within the Office of Student Orientation, On-Boarding, and Outreach
• Regular attendance on campus is required; no remote work available
• Occasional day, evening, and weekend work is required to support program needs and events
• Physical requirements include:
  • Walking across campus for extended period
  • Standing for long durations during event
  • Carrying or transporting materials up to 25 pounds
  • Operating standard office equipment (e.g., computers, phones, printers)
• A resume that includes your current degree plan, any past or current work, volunteer, or leadership experience, and any relevant extracurricular or community involvement
• At least one recommendation letter from a WCC faculty or staff member

Minimum Qualifications

• Minimum of 12 credits completed before position starts
• Must have and maintain a minimum of a 2.5 GPA
• Must be registered for 6 credit hours in winter, summer and fall semesters
• Must commit to a two (2) semester term as a Student Ambassador; continuation of employment is reviewed at the end of the two semester
• Ability to work effectively with a diverse student population
• Strong interpersonal and communication skills
• Demonstrated ability to work collaboratively as part of a team
• Demonstrated leadership skills
• Availability to work mornings, afternoons, evenings, and occasional Saturdays as needed
• Must attend mandatory training sessions and key college events
• Personal transportation to external events is required; mileage reimbursed provided for use of personal vehicle.
• Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology.

Preferred Qualifications

• Completing of a college-level communications class
• Involvement in student life at WCC
• Experience with social media management, videography, photography, and design
• Enthusiasm and a positive attitude toward representing Washtenaw Community College
• Excellent communication skills in both one-on-one and group settings
• Ability to listen actively, solve problems, and respond quickly in dynamic situations
• Strong organizational and time management skills
• Demonstrated dependability and commitment to responsibilities

Posting Date: 12/12/2025

Closing Date: Open Until Filled Yes

Salary/Hourly Rate: $17.73

Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression.

Click here for Notice of Nondiscrimination and Other Compliance Statements.