Part Time Student Advisor (Future Opportunities)

Washtenaw Community College; Ann Arbor (MI); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Tuition waiver

Retirement options

Discounts at Health & Fitness Center

Barnes & Noble Bookstore discounts

Job summary

Washtenaw Community College invites applications for a Part Time Student Advisor role to support academic advising and registration for students. The position operates on campus up to 20 hours per week with a flexible daytime schedule, including Saturdays as needed.

As part of the Instruction department, you will use email, chat, Zoom, and LMS tools to assist students, triage questions, and connect them with counselors when appropriate.

Qualifications

• Bachelor’s degree required in a relevant field.
• Equivalent of two years college-level work experience.
• Ability to work flexible hours including Saturdays.
• Proficient with online tools (email, chat, Zoom, LMS) and AI tools.

Responsibilities

• Provide academic advising and assist with registration.
• Support Advising and Coaching department and students.
• Manage advising inbox and portal; handle overrides.
• Utilize AI-enabled tools appropriately and maintain confidentiality.

Skills

Advising

Communication

Technology use

AI awareness

Education

Bachelor’s degree

Master’s degree preferred

Tools

Zoom

LMS / Learning Management System

CRM systems

Job description

Part Time Student Advisor (Future Opportunities)

Please see Special Instructions for more details.

Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.

Posting Details

Posting Number: 0603653

Position Title: Part Time Student Advisor (Future Opportunities)

Position is: Part Time

Position Type: Faculty Position (Full Time/Part Time)

Department/Ofc.: Instruction

Position Description: Why Join WCC? A welcoming environment for our students, faculty & staff WCC tuition waiver of 3 credit hours per semester Retirement options and flexible schedules available Great Discounts at WCC’s Health & Fitness Center, Barnes & Noble Bookstore and more! Check out our Part Time Benefits here Washtenaw Community College (WCC) is seeking Part time Student Advisors. Needs may become available prior to or during each semester. Upon successful submission of your application, resume, and transcripts, you will be considered for opportunities on a per academic year basis.

Position Summary

The Part time Student Advisor – General shall provide academic services including academic advising, facilitating registration, supporting the Advising and Coaching department and activities for WCC students. This position is part time and is not guaranteed to lead to a full-time position.Essential Job Duties and Responsibilities: Advise and document, using various modes of communication (see technology minimum qualifications), student interactions concerning degree and career requirements, course selection, academic status and class expectations in support of student goals and academic program requirements. Primarily serve students via drop-in advising. Inform students of academic policies and procedures. Responsible for the advising email inbox, monitor advising portal, process program changes and override requests. Provide advising assistance in triage process of students via phone and Zoom as well as monitor the advising chat queue. Review and respond to the Help Desk After Hours callback list for advising. Assist with registration process for students. Develop and maintain a cooperative relationship with other Student Services staff and the instructional faculty to facilitate information exchange. Provide point of contact support for guest, non-degree seeking and dual-enrolled students. Refer students to Licensed Professional Counselors for personal counseling and/or health issues as well as refer students to their assigned advisors as needed. Utilize technology, including AI-enabled tools and software where appropriate, to support teaching, learning, student engagement, professional responsibilities, institutional service, and other responsibilities. Use such technologies in a manner consistent with academic standards, professional ethics, confidentiality requirements, and compliance with institutional policies, procedures, and applicable regulations. Other duties as assigned.

Hours/Schedule

This is a part-time position accountable for up to 20 hours per week on campus during the operating hours of 8:00am-6:00pm Monday-Thursday, 8:00am-5:00pm Friday, and occasional Saturdays.

Minimum Qualifications

Bachelor’s degree required in a relevant field. Equivalent of minimum of two (2) years of full-time work experience at the college level, with a preference at the community college level. Demonstrated successful advising or other supportive experience at the college level, with a preference at community college level. Ability to work a flexible schedule as needed to accommodate day, evening, weekend and distance/online students. Regular schedule will vary based on office and student need and will include Saturday hours. Ability to use technology: Online tools such as email, on-line chat, learning management systems, customer relationship systems, Zoom and real-time on-line advising. Knowledge of degree audits and student information systems. Ability to work with a diverse student population and staff as an Instruction and Student Affairs area team member. Ability to demonstrate sound judgment, respond to unusual circumstances and appropriately handle confidential materials and matters. Strong interpersonal and writing skills to deal effectively with various college and community publics. Demonstrated ability to use technology relevant to the discipline and faculty role, including the capacity to learn and appropriately utilize emerging AI-supported tools. Ability to evaluate the accuracy, reliability, and appropriateness of AI-generated content; maintain confidentiality where required; exercise professional and academic judgment; and uphold ethical standards in the use of technology for teaching, learning, and service.

Preferred Qualifications

Master’s degree in Higher Education/Student Affairs, Education, Human Services, Social Work or other related human service field

Open Until Filled

Yes

Special Instructions to Applicants

Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.

Salary/Hourly Rate: $26.22

Supplemental Questions

1. * Do you possess at least a Bachelors degree in a relevant field?
   • Yes
   • No
2. * Do you have the equivalent of minimum of two (2) years of full-time work experience at the college level, with a preference at the community college level?
   • Yes
   • No
3. * Do you meet all other minimum qualifications?
   • Yes
   • No

Required Documents

1. Resume
2. Cover Letter
3. Unofficial Transcripts 1

Optional Documents

1. Certificate
2. Other Documents

Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression. Click here for Notice of Nondiscrimination and Other Compliance Statements.