Part-Time Store Operations & Customer Experience Lead

Dollar Tree; Pontiac (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role focuses on supervising store associates, maintaining store standards, and ensuring a safe, welcoming environment while delivering on corporate directives and loss prevention.

The position emphasizes teamwork, operational efficiency, and consistent service quality in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent; ability to read and explain directives.
• Store management experience in retail, grocery, or drug store preferred.
• Lift up to 55 lbs; frequent walking, standing, and lifting required.
• Strong communication, interpersonal and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and transfer merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, and loss prevention.
• Maintain a well-stocked store and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Supervise, train, and develop Store Associates as needed.
• Ensure a safe, respectful environment with professional interactions.

Skills

Communication

Interpersonal skills

Written skills

Team mindset

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role focuses on supervising store associates, maintaining store standards, and ensuring a safe, welcoming environment while delivering on corporate directives and loss prevention.

The position emphasizes teamwork, operational efficiency, and consistent service quality in a fast-paced retail setting.