Part-Time Store Leadership: Customer Experience

Five Below; Danbury (CT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Five Below is seeking a capable retail leader to supervise store operations in Danbury. You will guide crew, ensure fast checkout, and maintain high customer service standards while supporting daily operations and merchandising efforts.

The role emphasizes training, performance coaching, and flexible scheduling to meet business needs. Prior supervisory experience is valued for success in this hourly position.

Qualifications

• High school diploma or equivalent required; college experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized in a fast-paced environment.
• Strong customer service and leadership abilities.

Responsibilities

• Wows customers through personal contact and fast, friendly checkout experiences.
• Trains crew on BEST customer service standards.
• Oversees daily store activities and staff performance.
• Assists with receiving, unpacking and stocking items on the floor.
• Acts as Manager on Duty when needed, handling store operations and urgent issues.
• Manages opening/closing procedures, cash handling, and security checks.
• Supports onboarding and training of associates to improve performance.
• Drives sales and controls expenses through merchandising and teamwork.
• Ensures store maintenance and smooth daily operations.

Skills

Leadership

Customer service

Communication skills

Multi-tasking

Problem solving

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below is seeking a capable retail leader to supervise store operations in Danbury. You will guide crew, ensure fast checkout, and maintain high customer service standards while supporting daily operations and merchandising efforts.

The role emphasizes training, performance coaching, and flexible scheduling to meet business needs. Prior supervisory experience is valued for success in this hourly position.