Part-Time Store Leader — Elevate Customer Experience

Lakeshore Learning Materials; Oklahoma City (OK); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus program

Competitive compensation

Descripción de la vacante

Lakeshore Learning Materials is seeking a Store Manager to lead a dynamic sales team across our Lakeshore Learning Store network. You’ll develop a first-class team, implement plans to maximize store sales, and deliver an unforgettable retail experience in a fast-paced environment.

You don’t need a teaching background, but a willingness to learn and a year of related retail management experience are essential.

Formación

• 1-year related retail management experience.
• Ability to work a flexible schedule, including nights and weekends.
• Knowledge of retail POS systems.
• Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives.

Responsabilidades

• Support the recruitment and development of the sales team
• Support the training and development of new sales associates
• Provide ongoing coaching and feedback to team members
• Assist in driving workplace engagement and motivation within the store
• Surpass expectations regarding customer service and empower team to adhere to customer service protocols
• Seek and communicate customer feedback regarding school and home use of products
• Build a unique and lasting relationship with customers
• Train staff on new products and promotions
• Monitor and maintain company expectations around store presentation standards, retail policies and procedures, store cleanliness and safety standards
• Assist in inventory management and stock control
• Help with cash handling and reconciliation processes
• Operate as keyholder with responsibility to support opening/closing of store and cash registers
• Assist in employee scheduling and payroll approvals to support optimal staffing
• Support sales initiatives, promotional activities, and the retail store’s outreach programs to raise awareness and foster relationships that support Lakeshore’s goals

Conocimientos

Store management

Customer service

Team leadership

Communication skills

Time management

Herramientas

POS systems

Descripción del empleo

Lakeshore Learning Materials is seeking a Store Manager to lead a dynamic sales team across our Lakeshore Learning Store network. You’ll develop a first-class team, implement plans to maximize store sales, and deliver an unforgettable retail experience in a fast-paced environment.

You don’t need a teaching background, but a willingness to learn and a year of related retail management experience are essential.