Part-Time Store Lead: Customer Experience & Operations

CVS Health; Norwell (MA); On-site; USD 23,000 - 36,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Job summary

CVS Health in Norwell, MA is seeking a Part-time Shift Supervisor to support the CVS Store Management team and drive store execution with a focus on customer service. You will lead staff during shifts, ensure opening/closing procedures are completed, and help maintain store standards and loyalty.

The role emphasizes supervision, effective communication with management and crews, and ensuring a positive shopping experience for CVS customers while safeguarding confidentiality and policy adherence.

Qualifications

• Deductive reasoning and analytical skills; proficient computer use.
• Strong communication and supervision abilities.
• Ability to work a flexible schedule including early mornings, overnights and weekends; respond to urgent issues.

Responsibilities

• Lead store staff in the absence of a manager, ensuring smooth operations.
• Deliver excellent customer service and resolve questions and complaints.
• Manage merchandising, pricing, stocking, displays and adherence to planograms.

Skills

Analytical skills

Communication

Supervision

Computer skills

Flexible schedule

Education

High School diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

CVS Health in Norwell, MA is seeking a Part-time Shift Supervisor to support the CVS Store Management team and drive store execution with a focus on customer service. You will lead staff during shifts, ensure opening/closing procedures are completed, and help maintain store standards and loyalty.

The role emphasizes supervision, effective communication with management and crews, and ensuring a positive shopping experience for CVS customers while safeguarding confidentiality and policy adherence.