Part-Time Store Floor Lead & Customer Experience Pro

Oakley; Byron Township (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Oakley is seeking a part-time specialized advisor for our Grand Rapids store to support the management team on the sales floor, motivate staff, and deliver an exceptional customer experience.

Responsibilities include product knowledge, building customer relationships, executing service initiatives, restocking, merchandising, and leading opening/closing tasks when management is unavailable. Flexible hours and bilingual ability are valued.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Sales experience

Customer service

Communication

Teamwork

Time management

Bilingual

Cash handling

Tools

Cash registers

Job description

Oakley is seeking a part-time specialized advisor for our Grand Rapids store to support the management team on the sales floor, motivate staff, and deliver an exceptional customer experience.

Responsibilities include product knowledge, building customer relationships, executing service initiatives, restocking, merchandising, and leading opening/closing tasks when management is unavailable. Flexible hours and bilingual ability are valued.