Eyewear Retail Lead & Customer Experience Champion

Luxottica; Buffalo (NY); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Oakley is seeking a part-time specialized advisor to support the management team on the floor, driving sales and ensuring an exceptional customer experience. You’ll motivate staff, maintain brand standards, and execute store policies with a focus on teamwork and results.

You will connect with customers, stay updated on products, assist with inventory, merchandising, and floor upkeep, and lead opening/closing tasks when needed. A strong retail background and bilingual ability are desired.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Retail experience

Flexibility (evenings weekends)

Sales driven

Communication skills

Teamwork

Time management

Cash register proficiency

Bilingual

Lift 40 lbs

Tools

Cash registers

Job description

Oakley is seeking a part-time specialized advisor to support the management team on the floor, driving sales and ensuring an exceptional customer experience. You’ll motivate staff, maintain brand standards, and execute store policies with a focus on teamwork and results.

You will connect with customers, stay updated on products, assist with inventory, merchandising, and floor upkeep, and lead opening/closing tasks when needed. A strong retail background and bilingual ability are desired.