Retail Floor Lead & Customer Experience Specialist

EssilorLuxottica; Overland Park (KS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Oakley, part of EssilorLuxottica, is hiring a Part-Time Specialized Advisor to support our sales team on the floor and lead by example with exceptional customer service. You will drive engagement, stock the floor, and ensure accurate merchandising while assisting with opening and closing procedures.

The role emphasizes brand expertise, strong communication, and the ability to work flexible hours including weekends. Join us to deliver outstanding customer experiences.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual
• Ability to move merchandise and lift up to 40 lbs

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Retail experience

Customer service

Team player

Bilingual

Strong communication

Job description

Oakley, part of EssilorLuxottica, is hiring a Part-Time Specialized Advisor to support our sales team on the floor and lead by example with exceptional customer service. You will drive engagement, stock the floor, and ensure accurate merchandising while assisting with opening and closing procedures.

The role emphasizes brand expertise, strong communication, and the ability to work flexible hours including weekends. Join us to deliver outstanding customer experiences.