Part-Time Stockroom Operations Associate (Early Morning)

Kohl's Illinois, Inc.; Fenton (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Kohl's Illinois, Inc. recherche un Associé de magasin pour offrir un service client exceptionnel tout en assurant l'exécution des opérations en magasin. Le candidat idéal aura des compétences en service client, la capacité de multitâche et devra être âgé d'au moins 16 ans. Ce rôle comprend des tâches telles que le traitement des produits, la réapprovisionnement et l'engagement des clients dans un environnement dynamique.

Qualifications

• Capacité à fournir un excellent service client et à gérer plusieurs tâches.
• Compétences en communication verbale et écrite.
• Aucune expérience en vente au détail requise.

Responsibilities

• Recevoir et traiter les produits, exécuter les opérations de stock et de fulfillment.
• Engager les clients par une assistance proactive.
• Former les nouveaux employés selon les normes de la marque Kohl’s.

Skills

Service client

Multitâche

Communication verbale/écrite

Interpersonnel

Attention aux détails

Education

Avoir au moins 16 ans

Job description

Required Early Morning (6am) Start

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You’ll Do

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment

• Replenish the sales floor as necessary based on sell through and seasonal changes

• Engage customers by greeting them and offering assistance with products and services

• Execute all product protection standards

• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

• Accomplishing multiple tasks within established timeframes

• Following company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

• Other responsibilities as assigned

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail

• Verbal/written communication and interpersonal skills

• No retail experience required

• Must be 16 years of age or older

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Starts At: $13.75