Part-time Standards & Compliance Specialist

Carolina Hurricanes; Raleigh (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

Carolina Hurricanes is seeking a Standards & Compliance Specialist to serve as the eyes and ears of the F&B Standards & Compliance department during live events. This role conducts real-time inspections across kitchens, concessions, premium spaces, and warehouses to ensure quality, sanitation, accuracy, and guest experience.

The position requires keen attention to detail, strong documentation skills, and the ability to work in fast-paced environments, including nights, weekends, and holidays.

Qualifications

• Experience in food & beverage, hospitality, concessions, or venue operations preferred.
• Background in quality control, compliance, auditing, or operational observation preferred.
• Ability to identify non-compliance quickly and accurately.
• Proficient at producing clear inspection records.
• Able to stay objective, composed, and professional in fast-paced live events.
• Flexible availability including nights, weekends, and holidays.
• 75% monthly availability for events.
• Must pass pre-employment background check.

Responsibilities

• Conduct inspections across all F&B areas and document findings.
• Evaluate operations against standards for food quality, sanitation, and accuracy.
• Flag non-compliant conditions in real time without disrupting events.
• Serve as on-the-ground compliance presence during events.
• Record event-day observations for trend analysis and accountability.
• Communicate with F&B staff respectfully and professionally.
• Perform other duties as assigned.

Skills

Attention to detail

Documentation

Professionalism

Live-event operations

Flexibility

Digital tooling

Tools

Mobile devices

Tablets

Job description

The Standards & Compliance Specialist serves as the eyes and ears of the Food & Beverage Standards & Compliance department during live events. Specialists are deployed across all F&B areas including kitchens, concessions, premium spaces/suites, commissary, and warehouse, to conduct real-time inspections and ensure operations consistently meet established benchmarks for food quality, sanitation, accuracy, and guest experience.

Key Responsibilities

• Conduct assigned inspections across all F&B areas including kitchens, concessions, premium spaces/suites, commissary, and warehouse; document all findings with accuracy and objectivity
• Evaluate operations against defined standards including food quality, preparation & presentation, sanitation, menu accuracy, pricing, and operational readiness
• Identify and flag non-compliant conditions, unsafe practices, or quality deficiencies to the Leadership and Supervisors in real time without disrupting live operations. Submit complete inspection documentation prior to ending shift
• Operate as an on-the-ground compliance presence throughout the duration of assigned events
• Conduct real-time observation of food quality, service accuracy, and cleanliness during pre-event setup, peak service, and post-event breakdown
• Cover all assigned zones systematically throughout the event; maintain awareness of evolving conditions across multiple areas
• Maintain detailed, factual event-day records that can be used for trend analysis, follow-up, and accountability tracking
• Maintain a neutral, non-confrontational, and professional posture when conducting inspections and interacting with operational staff
• Represent the Standards & Compliance department with integrity, consistency, and discretion at all times
• Communicate respectfully and constructively with F&B staff across kitchens, concessions, and premium environments
• Perform other duties as assigned by leadership

Starting pay is $17.00 per hour

Preferred Qualifications & Experience

• Prior experience in food & beverage, hospitality, concessions, or venue/event operations preferred
• Familiarity with kitchen operations, concessions, or premium service environments a plus
• Background in quality control, compliance, auditing, or operational observation strongly preferred
• Exceptional attention to detail and the ability to identify non-compliance conditions quickly and accurately
• Proficiency in written documentation; ability to produce clear, factual, and concise inspection records
• Ability to remain objective, composed, and professional in fast-paced, high-pressure, live-event settings
• Comfortable using mobile devices, tablets, or digital tools for real-time documentation and reporting
• Must have flexible availability, including nights, weekends, and holidays as the event schedule dictates.
• 75% availability required each month for all events.
• Must be able to stand, walk, and navigate stairs for extended periods of time
• Must be able to work in varying environments including kitchens, loading docks, concession areas, and premium suites
• Must pass a pre-employment background check

Hurricanes Holding, LLC reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Hurricanes Holdings, LLC may require an employee to perform duties outside his/her normal description. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.