Part-Time Stadium Shuttle Operations Lead

Miami Dolphins and Hard Rock Stadium; Miami Gardens (FL); On-site; USD 28,929 - 39,950; Part time

Job summary

Miami Dolphins and Hard Rock Stadium are seeking a part-time, on-site Shuttle Operations Assistant at Hard Rock Stadium in Miami Gardens, FL. This hourly role requires availability for 80% of stadium events, including early mornings, nights, weekends, and holidays, and involves coordinating loading queues and guest flow to ensure smooth shuttle service.

You will supervise a small team of bus loaders, handle staff check-in and equipment distribution, and maintain safety and courtesy for guests in

Qualifications

• High school diploma required.
• Customer service experience and event operations background preferred but not required.
• Fluent in English; Spanish beneficial.

Responsibilities

• Maintain knowledge of shuttle queues and loading procedures.
• Manage offsite ingress and onsite egress shuttle operations.
• Control guest flow and distribution among shuttle queues.
• Coordinate loading based on bus capacity and throughput.
• Support staff check-in and equipment distribution.
• Supervise a small team of bus loaders and way finders.
• Communicate professionally with guests and partners.
• Maintain a safe environment for staff and guests.

Skills

Customer service

Event operations

Team leadership

Education

High school diploma

Job description

Miami Dolphins and Hard Rock Stadium are seeking a part-time, on-site Shuttle Operations Assistant at Hard Rock Stadium in Miami Gardens, FL. This hourly role requires availability for 80% of stadium events, including early mornings, nights, weekends, and holidays, and involves coordinating loading queues and guest flow to ensure smooth shuttle service.

You will supervise a small team of bus loaders, handle staff check-in and equipment distribution, and maintain safety and courtesy for guests in