Part-Time Specialty Merchandise Specialist

Food Lion; Wesley Chapel (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion in Wesley Chapel, NC is seeking a Store Associate to provide quality customer service in the Center Store department. You will help maintain standards, assist customers, and support daily store operations.

The role emphasizes friendly, accurate service, inventory control, safety compliance, and teamwork as you work with associates to keep shelves stocked and pricing current.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Maintain proper Specialty Merchandise product level according to standard practice while controlling backroom inventory and maintaining proper shelf conditions
• Maintain shelf allocations according to plan-o-grams
• Ensure that back stock is properly maintained
• Work in new items and tags within 1 week of receiving items and refer to plan-o-grams for proper placement
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Food Lion in Wesley Chapel, NC is seeking a Store Associate to provide quality customer service in the Center Store department. You will help maintain standards, assist customers, and support daily store operations.

The role emphasizes friendly, accurate service, inventory control, safety compliance, and teamwork as you work with associates to keep shelves stocked and pricing current.