Part-Time Specialist IV, Retention

Lone Star College; Town of Texas (WI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Tuition waiver

Tax-deferred retirement plan

Job summary

Lone Star College seeks a part-time Specialist IV to support students identified as at-risk through the Early Alert Program, and to assist the Success Connections program via outreach to prospective and enrolled students.

You will help with daily Retention operations, data entry, and contacting students to connect them with resources. Strong communication and detail orientation are essential.

Qualifications

• High school diploma or GED and at least 1 year of related work experience.
• Excellent interpersonal and communication skills.
• Strong attention to detail.

Responsibilities

• Assist with daily operations and act as general point-of-contact for the Retention department.
• Enter, track and maintain data, documents, spreadsheets and databases.
• Work one-on-one with at-risk students identified through the Early Alert Program to assess needs and refer them to available resources/services; continuously reach out and monitor student needs throughout the semester.
• Market and provide Success Connections and Early Alert program training to faculty and staff.
• Actively research and maintain up-to-date knowledge of all available resources and services.
• Assist with research, analysis and evaluation of program, creation of reports and presentation of findings and suggestions for program improvements.
• Responsible for other reasonable, related duties as assigned

Skills

Interpersonal skills

Communication

Detail-oriented

Software proficiency

Multitasking

Education

High school diploma or GED

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science & Innovation, the Energy & Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall.

Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.

Job Description

PURPOSE AND SCOPE:

The PT Specialist IV will assist Lone Star College students identified as at-risk through the Early Alert Program. The position will also provide crucial support to the Success Connections Program through contact and communication with prospective and enrolled students.

ESSENTIAL JOB FUNCTIONS:

1. Assist with daily operations and act as general point-of-contact for the Retention department
2. Enter, track and maintain a variety of data, documents, spreadsheets and databases
3. Work one-on-one with at-risk students identified through the Early Alert Program to assess needs and refer them to available resources/services; continuously reach out and monitor student needs throughout the semester
4. Market and provide Success Connections and Early Alert program training to faculty and staff
5. Actively research and maintain up-to-day knowledge of all available resources and services
6. Assist with research, analysis and evaluation of program, creation of reports and presentation of findings and suggestions for program improvements
7. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent interpersonal and communication skills
• Strong attention to detail
• Ability to use software products
• Ability to work on multiple projects

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High school diploma or GED and at least 1 year of related work experience

Salary

Hourly Pay Rate is $16.66

Benefits Marketing Statement

• By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.