Part-Time Spa Retail Associate - Guest Experience & Sales

Hilton; Dana Point (CA); On-site; USD 1,929,000 - 2,480,000; Part time

Job summary

Waldorf Astoria Monarch Beach Resort & Club in Dana Point is seeking a Spa Retail Associate (Part-Time) to welcome guests, drive retail sales, and provide product guidance in a luxury spa setting. You will handle transactions, wrap orders, and assist with inventory, ensuring a premium guest experience.

Join a renowned, Forbes 4-Star and AAA 5-Diamond property known for hospitality excellence and a coastal, active lifestyle in Dana Point.

Qualifications

• Experience in a retail or hospitality environment.
• Strong guest-service orientation and communication skills.
• Ability to up-sell and provide product recommendations.

Responsibilities

• Greet guests and provide friendly, efficient service to enhance shopping experience.
• Highlight promotions and offer product recommendations to drive sales.
• Provide product guidance on merchandise, styling, and pricing.
• Process transactions accurately using POS system, manage cash, and handle payments.
• Wrap merchandise and fulfill orders for shipments.
• Assist with stock management and maintaining proper merchandise levels.

Skills

Customer service

Retail sales

Merchandising

Cash handling

Tools

POS system

Job description

Waldorf Astoria Monarch Beach Resort & Club in Dana Point is seeking a Spa Retail Associate (Part-Time) to welcome guests, drive retail sales, and provide product guidance in a luxury spa setting. You will handle transactions, wrap orders, and assist with inventory, ensuring a premium guest experience.

Join a renowned, Forbes 4-Star and AAA 5-Diamond property known for hospitality excellence and a coastal, active lifestyle in Dana Point.