Luxury Resort Laundry Attendant – Guest Care & Linen

Hilton; Dana Point (CA); On-site; USD 38,012 - 51,428; Full time

Benefits offered by this job

Travel perks – 110 nights of deeply re

ESPP – 15% discount on shares

Paid parental leave

Personalized caregiving support

Crisis concierge

Job summary

Waldorf Astoria Monarch Beach Resort & Club in Dana Point, CA, seeks a Laundry Attendant to join the Housekeeping Team. The role is full-time and based on a seaside bluff within a large, multi-venue resort offering over 400 rooms and extensive meeting space.

Responsibilities include processing linens, maintaining the laundry area, and assisting guests with laundry requests. Prior laundry or guest-service experience is preferred; must communicate in English.

Qualifications

• Previous customer-service experience preferred; ability to communicate in English.
• Experience in cleaning and laundry preferred.
• A passion for spreading the light and warmth of hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency.

Responsibilities

• Keep linens clean and ready: handle all stages of linen processing including collecting, sorting, washing, drying, ironing, folding, and delivering clean linens.
• Maintain the laundry area: keep machines and work areas clean and in good working order.
• Manage inventory: monitor and maintain stock levels of linens and laundry supplies.
• Delight guests: respond promptly and courteously to guest requests related to laundry services.

Skills

Customer service

English communication

Laundry experience

Job description

Waldorf Astoria Monarch Beach Resort & Club in Dana Point, CA, seeks a Laundry Attendant to join the Housekeeping Team. The role is full-time and based on a seaside bluff within a large, multi-venue resort offering over 400 rooms and extensive meeting space.

Responsibilities include processing linens, maintaining the laundry area, and assisting guests with laundry requests. Prior laundry or guest-service experience is preferred; must communicate in English.