Spa Retail Associate (Part-Time) - Waldorf Astoria Monarch Beach Resort

Hilton; Huntington Beach (CA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Travel perks

Employee stock purchase

Paid parental leave

Caregiving support

Mental health resources

Job summary

Hilton's Waldorf Astoria Monarch Beach Resort & Club in Dana Point seeks a part-time Spa Retail Associate. You will greet guests, promote merchandise, and provide product guidance to ensure memorable guest experiences in a luxury spa setting.

Responsibilities include handling transactions at the POS, wrapping orders, and assisting with inventory to maintain product availability. This role emphasizes hospitality, integrity, leadership, and teamwork in a fast-paced resort environment.

Qualifications

• Guest-focused, friendly service orientation.
• Ability to highlight promotions and upsell merchandise.
• Accurate POS handling and cash handling capabilities.

Responsibilities

• Greet guests on arrival and provide friendly, efficient service to enhance shopping experience.
• Drive retail sales by promoting promotions and recommending products.

Skills

Customer service

Sales

Product knowledge

Job description

Job Description

The award-winning Forbes 4-Star and AAA 5-DiamondWaldorf Astoria MonarchBeach Resort & Clubis looking for a Spa Retail Associate (Part-Time) to join the Spa Team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle. The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Want to learn more? Hotel Website , Facebook , Instagram

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Retail Associate (Part-Time), you’re not just selling merchandise – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Delight our guests: Greet guests upon arrival and provide friendly and efficient service to enhance the shopping experience
• Drive retail sales: Highlight promotions and provide product recommendations to enhance the guest experience and maximize profitability
• Be a product expert: Offer guidance on merchandise, styling, and pricing to help customers make informed purchases
• Process transactions with care: Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
• Package and fulfill orders: Wrap merchandise and prepare orders for shipments
• Monitor inventory: Assist with stock management and ensuring proper merchandise supply levels

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.