Part-Time Shift Leader — Drive Sales & Customer Joy

Miniso; Euless (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

MINISO USA is seeking a Shift Leader to support the Store Manager with daily store operations, training associates, and delivering exceptional customer service. You will assist with cashiering, opening and closing, merchandising, cash handling, and shipment processing while promoting the store’s membership program to boost loyalty and overall sales.

The role contributes to achieving business KPIs, upholding store standards, and delivering memorable experiences where Life is for Fun for both the

Qualifications

• 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry.
• Strong leadership and customer-facing skills.
• Experience with cash handling and POS transactions.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and elevate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Skills

Leadership

Customer service

Cash handling

POS systems

Merchandising

Training

Interpersonal skills

Conflict resolution

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

MINISO USA is seeking a Shift Leader to support the Store Manager with daily store operations, training associates, and delivering exceptional customer service. You will assist with cashiering, opening and closing, merchandising, cash handling, and shipment processing while promoting the store’s membership program to boost loyalty and overall sales.

The role contributes to achieving business KPIs, upholding store standards, and delivering memorable experiences where Life is for Fun for both the