Part-Time Shift Lead — Health & Convenience

CVS Health; Newark (CA); On-site; USD 22,000 - 29,000; Part time

Job summary

CVS Health is hiring a Shift Supervisor to support the Store Management team in delivering store execution and customer service excellence. You will lead staff in the absence of a manager, ensure opening and closing procedures are completed, and help drive a welcoming CVS/pharmacy experience for customers.

This role emphasizes leadership, effective communication, and adherence to CVS policies while maintaining confidentiality and a safe shopping environment for patients and customers alike.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is hiring a Shift Supervisor to support the Store Management team in delivering store execution and customer service excellence. You will lead staff in the absence of a manager, ensure opening and closing procedures are completed, and help drive a welcoming CVS/pharmacy experience for customers.

This role emphasizes leadership, effective communication, and adherence to CVS policies while maintaining confidentiality and a safe shopping environment for patients and customers alike.