Part-time Server, Half Mile Farm

200main; Highlands (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

The Half-Mile Farm in Highlands, NC is seeking a friendly Server to ensure guests have an enjoyable dining experience. You will take orders, serve food and beverages, explain specials, and keep dining areas clean while delivering attentive guest service.

Ideal candidates are 18+, able to handle peak hours and holidays, with strong English communication and teamwork. The role requires standing and walking for long periods and flexibility in schedule.

Qualifications

• Must be 18 years or older.
• Excellent English communication and guest relations.
• Ability to work in a fast-paced, high-pressure environment.
• Flexibility to work mornings, weekends and holidays.

Responsibilities

• Ensure our guests have an enjoyable dining experience.
• Serve food and beverages to guests and exceed expectations.
• Set tables properly before seating guests.
• Greet guests in a friendly and courteous manner.
• Explain specials or menu items clearly.
• Maintain clean dining room and service areas.
• Input orders into the POS system accurately.
• Deliver orders from kitchen to guests.
• Check guest satisfaction and address feedback.
• Familiar with resort-wide hours and duties as assigned.

Skills

Guest service

Communication

Teamwork

Stress management

Tools

POS system

Job description

Job Details

Job Location: Highlands, NC 28741

The Half-Mile Farm Server ensures quality dining experiences for the guests. This is including set-up for service and the service of outlets while focusing on detail, quality, and customer service.

Responsibilities

• Ensure our guests have an enjoyable dining experience
• Serve food and beverages to guests and exceed the expectations of each guest
• Perform duties and services according to the standards of Half-Mile Farm
• Ensure tables are set properly prior to seating guests
• Greet guests in a friendly and courteous manner
• Have the ability to explain in detail any specials or menu items that the guest may need explanation on
• Ensure dining room and work areas are kept clean
• Take orders and input them correctly into the POS system
• Retrieve orders from the kitchen and accurately deliver them to the guests
• Ascertain the guest’s satisfaction throughout the dining experience and take necessary steps based on the feedback
• Be familiar with hours of operations resort wide
• Other duties and responsibilities may be assigned at the discretion of the Restaurant Manager

Qualifications

• Must be 18 years of age or older.
• The ability to work well with a large group of people in a team environment is required. Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results. Must maintain composure and objectivity under pressure. Must have the ability to work a flexible schedule including morning, weekends, and holidays.
• Excellent communication and guest relation skills in English. Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
• Must have ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting, and moving objects 50 lbs. or more. The employee must have normal vision (corrected), hearing and verbal communication.
• Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons.