Part-time Server, Half Mile Farm

OLD EDWARDS HOSPITALITY GROUP LLC; Highlands (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

OLD EDWARDS HOSPITALITY GROUP LLC is seeking a Half-Mile Farm Server in Highlands, NC. You will help provide quality dining experiences by serving food and beverages, greeting guests, and maintaining a clean dining area.

Role requires excellent English communication, teamwork under pressure, and the ability to explain menu items. Flexibility for mornings, weekends, and holidays is beneficial.

Qualifications

• Must be 18 years or older.
• Ability to work well in a team and in high-pressure situations.
• Excellent communication and guest-relations skills in English.
• Ability to stand/walk for long periods and lift up to 50 lbs.

Responsibilities

• Serve food and beverages to guests and exceed expectations.
• Greet guests in a friendly and courteous manner.
• Input orders into the POS system and retrieve from the kitchen.
• Keep dining room and work areas clean and organized.
• Explain specials or menu items to guests.
• Be familiar with hours of operation across events.
• Handle guest complaints and resolve issues to satisfactory results.

Skills

Team collaboration

Guest relations

Communication

English proficiency

POS system

Tools

POS system

Job description

Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741The Half-Mile Farm Server ensures quality dining experiences for the guests. This is including set-up for service and the service of outlets while focusing on detail, quality, and customer service.

Responsibilities

• Ensure our guests have an enjoyable dining experience
• Serve food and beverages to guests and exceed the expectations of each guest
• Perform duties and services according to the standards of Half-Mile Farm
• Ensure tables are set properly prior to seating guests
• Greet guests in a friendly and courteous manner
• Have the ability to explain in detail any specials or menu items that the guest may need explanation on
• Ensure dining room and work areas are kept clean
• Take orders and input them correctly into the POS system
• Retrieve orders from the kitchen and accurately deliver them to the guests
• Ascertain the guest’s satisfaction throughout the dining experience and take necessary steps based on the feedback
• Be familiar with hours of operations resort wide
• Other duties and responsibilities may be assigned at the discretion of the Restaurant Manager

Qualifications

• Must be 18 years of age or older.
• The ability to work well with a large group of people in a team environment is required. Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results. Must maintain composure and objectivity under pressure. Must have the ability to work a flexible schedule including morning, weekends, and holidays.
• Excellent communication and guest relation skills in English. Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
• Must have ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting, and moving objects 50 lbs. or more. The employee must have normal vision (corrected), hearing and verbal communication.
• Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons.