Part-Time Senior Teller & Member Experience Advisor

Mission-Federal-Credit-Union; Chula Vista (CA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

18 days PTO first year

12 paid holidays annually

401(k) match 6%

Comprehensive benefits (medical, dent,

Vision coverage

Life insurance

Wellness resources and on-site gym

Career development

Award-winning culture

Job summary

Mission Federal Credit Union in San Diego, CA is seeking a part-time Senior Teller to deliver member-focused service on-site. You will process a variety of transactions and foster relationships in a fast-paced environment.

This role includes opening accounts, educating members on digital tools, and supporting branch sales goals. We offer competitive pay, PTO, holidays, 401(k) match, comprehensive benefits, and growth opportunities.

Qualifications

• High School Diploma, GED, or equivalent.
• 12 months of retail and/or customer service experience, or
• 6 months of experience in a financial institution or similar industry.
• Basic computer proficiency and familiarity with Microsoft Office.
• Strong communication and problem-solving skills.

Responsibilities

• Welcome and engage every member with a warm, professional attitude.
• Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, transfers, loan payments, wire transfers, official checks, cash advances, and gift cards.
• Open new accounts, shares, and credit card accounts.
• Conduct needs-based conversations to identify products and services that best fit members' financial goals.
• Educate members on digital banking tools and self-service channels.
• Follow up with members to ensure satisfaction and uncover additional opportunities to help.
• Support branch and individual sales goals through referrals and cross-selling that genuinely benefit members.

Skills

Customer service

Communication

Problem solving

Attention to detail

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Mission Federal Credit Union in San Diego, CA is seeking a part-time Senior Teller to deliver member-focused service on-site. You will process a variety of transactions and foster relationships in a fast-paced environment.

This role includes opening accounts, educating members on digital tools, and supporting branch sales goals. We offer competitive pay, PTO, holidays, 401(k) match, comprehensive benefits, and growth opportunities.